Yotel.
The AI-native dialer platform
Built for outbound at scale
One network, every region you dial
Calls fan out from a resilient, India-first network to wherever your leads are — routed, scored, and recorded on infrastructure built for Indian telephony at scale.
- Low-latency calling on carrier-grade infrastructure across India
- Caller-ID reputation pool with scoring + rotation
- Per-tenant number routing, inbound and outbound
- Real-time call events streamed straight to your app
Everything a modern call centre runs on
Three dialing engines, supervisor tooling, and compliance — tuned for low-latency calling across India.
Predictive dialer
Smart over-dialing routes answered calls to your ACD queue while a hard abandon-rate cap keeps you TRAI-compliant — no agent left idle, no regulator left unhappy.
Progressive & preview
1:1 progressive dialing the moment an agent frees up, or preview mode where the agent reviews the lead first.
Supervisor floor tools
Barge, whisper, and monitor any live call, with a real-time floor view of every seat.
Reputation rotation
A scored caller-ID pool that rotates numbers to stay ahead of carrier spam-flagging.
Visual flow builder
Drag-and-drop IVR and call-flow editor with a backend executor and validator.
Campaign engine
Bulk lead upload, DNC scrubbing, and multi-mode campaigns with per-tenant caller-ID.
Bring any voice agent. We run the call.
Yotel manages the session lifecycle, callback tokens, and the full set of call-control verbs — behind a clean, documented protocol any third-party voice AI can speak.
- WebSocket audio bridge — PCM s16le @ 16 kHz by default
- 25 telephony-control verbs: answer, say, gather, transfer, bridge, record, hang up…
- Per-call callback tokens with instant revocation
- Provider-agnostic — wire your own agent; Zetta is just the first consumer
A public API you can wire up in minutes
Campaigns, leads, calls, agents, and webhooks — all behind a stable REST surface with first-class SDKs. Place your first call before your coffee's cold.
curl https://api.yotel.in/v1/calls \
-H "Authorization: Bearer yt_live_..." \
-H "Content-Type: application/json" \
-d '{
"to": "+919876543210",
"from": "campaign",
"voice_agent": "support-bot"
}'Built to pass the audit, not just the demo
Regulator-grade DND handling and infrastructure tuned for Indian telephony — audited, not improvised.
TRAI DND scrub
Every lead is checked against the DNC registry before it is ever dialed — enforced as a hard per-call gate, not a setting.
Abandon rate ≤ 3%
A non-negotiable cap baked into the predictive algorithm, so over-dialing never crosses the regulatory line.
Low-latency by design
Carrier-grade voice infrastructure positioned close to your customers in India — so calls stay fast and reliable at scale.
Tenant isolation
Row-level security on every record, per-tenant number pools, and scoped API keys throughout.
Built to scale with your floor
Stand up campaigns, plug in your voice agents, and dial compliant from day one. Yotel grows from a single seat to the whole centre.